Shipping policy

Processing Time: Orders are processed within 1–7 business days (excluding weekends and holidays).

Carrier: We ship via FedEx International.

Estimated Delivery Times:
- United States: 3–14 business days after dispatch
- Europe: 3–14 business days after dispatch
- Other regions: Contact us for an estimate

Customs & Import Duties: International orders may be subject to customs fees or import duties, which are the buyer's responsibility. We are not responsible for delays caused by customs clearance.

Tracking: A tracking number will be sent via email once your order ships.

Questions? Contact us at hachiko.japan2026@gmail.com